Customer Experience
The End of Fax Britannica! Is a New Paperless Age Coming to Britain’s Public Sector?
On January 1, 2019, Britain’s National Health Service (NHS) made a big digital move – no new fax machines. While this might seem insignificant, the underpinning message is deep: a…
When Edward Snowden leaked NSA’s classified documents of their surveillance program, it sent a message out and loud to companies; if an employee can steal sensitive documents from the NSA,…