Elevate Your Brand Security Across Every Email

In the world of cybersecurity, every email is a handshake with your customer. A weak handshake erodes trust. A strong, consistent one builds it. Your brand isn't just a logo; it's the promise of security and professionalism your users see with every interaction. When your encryption platform looks like a third-party tool, it creates a fracture in that trust. We ensure that never happens. Echoworx integrates your brand identity into the very fabric of your secure communications, making security and branding one seamless experience.

Quick 2-Minute Overview

Total Brand Customization

Control the Conversation

Your brand is your greatest asset. We give you the tools to protect and project it across every secure message, portal, and notification. This isn’t about just adding a logo; it’s about owning the entire user journey.

This isn’t about just adding a logo; it’s about owning the entire user journey.

Key Capabilities

  • Complete Visual Control: Tailor logos, colors, text, and graphics to precisely match your company’s identity. It’s your brand, down to the last pixel.
  • Deep Customization with CSS/HTML: Go beyond the basics. Leverage custom CSS and HTML to personalize buttons, encryption portals, notifications, and help centers for a truly bespoke user experience.
  • Branded Pickup Portals: Eliminate user confusion with pickup portals that look and feel exactly like your own digital properties. Our web portal is completely mobile-optimized, ensuring a seamless experience on any device.
  • Vanity Domains: Maintain a consistent and prominent brand presence. Every secure link and portal comes directly from you, reinforcing trust and eliminating the risk of phishing fears.
  • Modern Rich Text Engine: Empower your users to communicate professionally. Our updated compose and reply editor includes a new rich text engine with modern font options and a clipboard, making it simple to create clear, polished messages.
  • Custom Authenticator App Display: Details matter. A new dedicated property allows for customized display names in authenticator apps, replacing generic labels with your company name for improved clarity and brand reinforcement.

Global Communication

Speak Your Customer’s Language, Literally

Global business requires global trust. Miscommunication or a language barrier in a security notification isn’t just an inconvenience—it’s a crisis of confidence. One misunderstood email can trigger unnecessary panic, needless support calls, and even damage to your brand’s reputation. That’s why Echoworx delivers a seamless, secure experience in the language your users know best. Security shouldn’t get lost in translation. We make sure it never does.

Key Capabilities:

  • Support for 28 Languages: Serve your global audience in their preferred language, ensuring every communication is clear and effective. We offer support for the following languages: Czech, Chinese (Traditional), Chinese (Simplified), Danish, Dutch, English, English (UK), Finnish, French (Canada), French, German, Greek, Hungarian, Hebrew, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Portuguese (Brazil), Romanian, Russian, Spanish, Swedish, Turkish, Vietnamese, and Welsh.
  • Intelligent Language Selection: Recipients can set their language preference once, and our system remembers it. You can also define language rules based on sender, recipient, or other attributes to automate localization.
  • Localized Templates: Don’t just translate; localize. Our customizable templates adapt to regional formats and align with your brand, ensuring a consistent experience for a global customer base.

Automation

That Builds and Protects Your Brand

Manual branding processes are a recipe for inconsistency and error. They introduce risk and drain resources. Echoworx automates brand consistency, ensuring every customer-facing notification—from verifications to welcome messages—is perfectly aligned with your policies and identity.

Key Capabilities:

  • Automated Notification Configuration: Easily configure and deploy a wide range of notifications, including verifications, terms of service, and support guidance, all centrally managed.
  • Rule-Based Template Application: Apply multiple branded templates based on localized rules and company policies. This ensures the right message, in the right language, with the right branding, reaches the right user every time.
  • Comprehensive Branding Configuration: During onboarding, our experts work with you to configure every branding element, ensuring all communications are perfectly aligned with your policies and identity. We handle the setup so you can enjoy effortless brand consistency, building recognition and reinforcing trust with every interaction.

Accessible by Design

Security for All

Security must be for everyone. If a user with a disability cannot access a secure message, the system has failed.

Accessibility is a continuous journey of improvement. We are proud that our customer facing encryption portal and web applications currently meet WCAG 2.2 Level AA standards, but our work doesn’t stop here. Guided by customer feedback and evolving standards, we are always enhancing our platform to meet the latest standards.

This isn’t just a feature; it’s our commitment to building a more inclusive and secure digital experience for all.

Security Assurance & Certification Programs