Beyond the Feature List: Solving Security’s Real Headaches

Encryption Features    | December 1, 2025

In information security, theory is a luxury. We operate in a world of harsh realities. The reality of a frantic, last-minute M&A deal that demands both impenetrable security and impossible speed. The reality of an administrator juggling a dozen unique passwords before they’ve even had their first coffee. The reality that certificate management, once a simple task, has morphed into a sprawling, chaotic beast that keeps security directors up at night.

These are not items on a feature wishlist. They are fundamental, operational pains that grind productivity to a halt. Your team is expected to be flawless, fast, and flexible. You require security solutions that perform not just in a pristine demo environment, but in the messy, unpredictable real world of modern business. We understand this. It’s about eliminating the friction that slows your team down and exposes your organization to unnecessary risk.

The “Access Yesterday” Problem

Here is a common scenario. Your legal department must share highly sensitive documents with an external party for a time-critical merger. The recipient is not a technical expert. They do not have a special account, nor do they have the time to register, create a complex password, and answer a battery of security questions. They just need the documents, securely, right now. The clock is ticking, the deal hangs in the balance, and your security team is forced into the role of tech support.

This friction is a vulnerability. What if securing that document was as simple as making a phone call? This is now possible. Using a document encryption method with verification codes, the process is streamlined. An encrypted document is sent to the recipient, and a separate one-time verification code is sent directly to your employee. They simply pick up the phone, share the code, and the recipient gains immediate access. There is no registration, no password creation, and no friction. This is the fusion of powerful, robust security with human-centric design, empowering your people to work at the speed of business.

The “Which Key Is It?” Nightmare

As an organization grows, so does its complexity. You have multiple departments, partners, and systems, each with its own set of security certificates. The global directory you once relied on can become a digital minefield. An email is sent, and the system pulls the wrong public key—one uploaded by another company for a recipient with an identical name.

The message is encrypted incorrectly. A bounce-back occurs. Critical communication grinds to a halt. Your team is left hunting through a digital mess, trying to untangle a problem that should not exist in the first place. Your security infrastructure should be a private vault, not a public library shared with strangers.

To solve this, S/MIME and PGP certificates must be segregated on a per-customer basis. This creates a private, isolated collection of keys. Your organization retains full ownership and absolute control over the certificates it uses. This eliminates conflicts and crossed wires. It delivers peace of mind, ensuring every message is encrypted with the correct key, every single time. Your security posture is stronger, your processes are cleaner, and your team is freed from troubleshooting avoidable errors.

The “Admin Access Sprawl” Security Gap

Your security administrators are your most trusted users, but managing their access is a persistent challenge. Separate logins, differing password policies, and a lack of centralized oversight create significant password fatigue. This fatigue introduces unnecessary risk. Every additional login is another potential point of failure. You must streamline access without compromising the robust security your administrators require.

The solution is to unify and simplify. With self-serve OpenID-based Identity Provider (IDP) settings, the power of Single-Sign-On (SSO) is placed directly in your hands. You can seamlessly integrate administrator access with your existing corporate IDP, such as Microsoft Entra or Google. Your admins log in using the same credentials they use for everything else. This centralizes control, eliminates password headaches, and aligns platform access with your established corporate security standards. It is a simpler, safer, and smarter way to manage privileged access.

The “Set It and Forget It” Certificate Game

An employee’s S/MIME certificate is about to expire. This presents a classic dilemma. Option one is to manually track and renew it—a tedious, error-prone task when performed at scale. Option two is to wait for a user’s email to fail before a new certificate is generated. Both approaches are reactive, creating gaps where secure communication is simply impossible. In a world that demands proactive security, you are stuck playing catch-up.

It is time to move from a reactive posture to a proactive one with automatic S/MIME key renewal. This capability allows employee certificates to be automatically regenerated before they expire. It ensures a continuously valid certificate is always available for your employees and your external partners. No more service interruptions, no more last-minute fire drills. You define the policy, and the system handles the rest, guaranteeing uninterrupted, trusted communication. This is security that thinks ahead so you don’t have to.

More Than an Update

These innovations are not just lines in a release note; they are direct answers to real-world security challenges. They are the result of listening to IT and security leaders and understanding what it truly takes to run a modern, secure enterprise. The most powerful security is the security you do not have to fight with. It is the security that makes your team’s job easier, your communications smoother, and your organization stronger. Forget the feature grids. Remember the feeling of a problem solved.