The end of the portal era

Your Zix encryption works. It ticks the compliance box. It’s a familiar part of the infrastructure, now folded into OpenText. So, why would you undertake the monumental task of replacing it?

Because the definition of “working” has changed.

While your system has remained constant, the expectations of your clients, partners, and even your own employees have evolved.

Why watch? 

You may not be ready to migrate this quarter. But when your current contract ends, or a new compliance mandate arrives, you will need a plan.

This webcast is designed for the technical leader who needs to see the process, understand the risks, and communicate with confidence that a transition is possible.

The hidden friction tax

We understand the reluctance. Email encryption is the central nervous system of your company. The potential for disruption is immense, and the “good enough” argument is persuasive.

But “good enough” ignores the modern realities of security and user behavior. A clunky user experience is no longer just an inconvenience; it’s a direct threat to your security posture.

The unspoken truths:

  • Friction undermines security: Zix’s limited delivery methods—S/MIME, TLS, or a portal—force recipients into a box. When accessing secure information is difficult, users will inevitably find simpler, insecure workarounds. A frustrated recipient is your most significant vulnerability.
  • The experience is the brand: Every notification email, every portal login, is a touchpoint with your brand. Does your secure portal reflect the modern, professional image you want to project, or does it feel like a relic from a previous tech era? In security, trust is everything, and a dated interface erodes it.
  • The illusion of simplicity: A limited feature set may seem simple, but it masks a deeper complexity. It forces your organization to adapt to the software’s limitations, rather than the software adapting to your business needs for different delivery methods like encrypted attachments or SMS-based access.

We don’t rip and replace. We engineer a transition.

The fear of migration is real. The prospect of moving keys, re-establishing mail flows, and retraining users is daunting. This is where most migration conversations end.

And it’s where our methodology begins.

In this session, we reveal our complete migration playbook. We don’t hide the complexity; we show you our proven process.

  • The key migration guarantee: The first and most critical question is always about keys. We have a dedicated, secure process for exporting and importing your S/MIME and PGP keys. Your history and ability to decrypt past messages are preserved.
  • The “Soft Launch” protocol: Forget the high-stakes, weekend cutover. We advocate for a “soft launch,” running Echoworx in parallel with Zix. Select users or departments can pilot the new system in a live production environment, allowing you to find any surprises with limited impact and gather feedback before the full switch.
  • The UAT sandbox: Before any production mail is touched, we build a dedicated User Acceptance Testing (UAT) environment. Here, your team can validate every mail flow, test every encryption rule, and get stakeholder sign-off on branding—all in a risk-free sandbox.

Why watch? Because you need a strategy, not just a successor.

This is your opportunity to look beyond the status quo. When you’re ready, book a meeting. Our encryption experts are here to help.